Chatbots for PureFlow Healthcare
PureFlow Healthcare introduced a custom live chatbot solution on its website to enhance its patient experience by offering 24/7 customer support, even when there are no live agents working. This frontline digital assistant provides patients with instant access to information regarding operation hours, locations, products, and services. Whether you need to send an email, make a phone call, or view locations via Google Map with just one click, this chatbot gets you covered.
In addition, the chatbot can easily facilitate the appointment booking process by asking for a location, and doctor preferences and further sending confirmation to the patient. Designed to match the Pure Flow branding, this virtual assistant seamlessly compliments the overall web experience, by offering a self-service option at patients' convenience.
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Carebot for Eltek Dental
Eltek Dental, a modern dental clinic, needed a solution to enhance the patient experience by expanding digital communication options, offering immediate access to critical information outside working hours, and automating routine customer support requests.
To achieve this, the Eltek Dental team introduced a custom Carebot solution - a virtual assistant that is embedded into their website and provides patients with information on dental services, working hours, location, and available dentists. The Carebot facilitates appointment scheduling, enabling follow-up and further confirmation from a live agent. By using advanced natural language processing (NLP) technology, the Carebot can easily recognize patients' intentions and seamlessly guide them through the scheduling process.
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Add Carebot to your websiteChatbots for CPAP Mart
CPAPMart is an online retailer specializing in providing CPAP machines and accessories in Canada. They needed to level up customer support by providing a vehicle to effectively connect clients with store representatives during working hours and provide an easy option for making a call and sending an email. Integration with the Slack messaging platform allows for seamless communication and immediate assistance. With the CPAP brand in mind, the chatbot was created with a cohesive look and feel to enhance the overall online experience.
The implementation of the chatbot significantly improved the overall customer experience streamlining interactions with customers, and speeding up response times and purchasing cycle.
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Chatbot for RMA Labs
RMA Labs is a diagnostic laboratory testing services provider. To enhance the overall user experience and reduce the burden on customer service representatives, the company decided to incorporate a Chatbot into their website as part of the redesign project.
The new virtual assistant is available 24/7, easily accessible on every page of the website, and can guide the conversation with website visitors based on their intention. It also provides customer service support by answering frequently asked questions and directing visitors to the appropriate resources available online. The Chatbot is designed to match RMA Labs' website branding, serving as an extension of the user-friendly online experience while solving a wide range of customer support tasks.
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