FAQs

  • What features does your Carebot solution offer?

    Carebot, the chatbot solution for medical practices, offers a range of features to make your work easier. This includes appointment booking, support for basic customer flow with automated responses to common questions, and integration with your preferred messenger and email platforms. We also offer customization options to meet specific requirements, ensuring that Carebots delivers top-notch customer service to your patients.


  • How easy is it to set up and configure the Carebots?

    Our preconfigured Carebots can be quickly set up and configured for your clinic's use within a few days. If you require customization, the setup process may take longer. It's important to know your specific needs so we can provide you with an estimated timeline and budget.

  • What are the pricing options available for a Carebot?

    We offer an easy and flexible pricing model. Our preconfigured chatbot has a subscription fee that can be paid monthly or yearly. Additional customization may require additional cost.  The good news is that you have access to a free demo to check how it fits your practice needs. 

  • Can your Carebot replace in-person customer support?

    Carebot could be the primary communication channel between your patients and practices.  It can be the first point of contact for clinics, dental offices, medical practices, and other healthcare organizations. Depending on your practice setup, Carebot can be an effective extension or "virtual assistant" of your customer support team by facilitating: 

    • easy and fast access to essential information about your clinics, products, and services 
    • option to schedule an appointment 
    • accurate answers to commonly asked questions 24/7 
    • and more

  • Does your Carebot solution ensure information privacy?

    Carebot has been developed to meet the privacy and security requirements applicable to the healthcare industry. 


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