Improve patient experience with a AI-driven healthcare carebot.

  • Acquire new patients and clients

    Engage with potential patients and grow your healthcare practice by serving better and more patients. 

  • Streamline the routine
  • Optimize appointment scheduling
  • Gather feedback
  • Customize to fit your needs
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Features04

Pre-built and pre-configured

Compared to other chatbot platforms, CareBot is a preconfigured, user-friendly solution designed with your practice objectives and patients' expectations in mind. Our experience in the healthcare industry, coupled with our understanding of busy schedules, competing priorities, and back-to-back appointments, inspired us to create a tailored, ready-made chatbot.

Unlimited customization

Although our standard chatbot solution is designed for small practices, it can be expanded, fully customized and integrated to meet larger organizations' diverse requirements with a broader range of tasks and workflows. Whether you're a small, medium or large healthcare organization, CareBot offers unlimited potential for customization and integration.

Features 02

Artificial Intelligence

Enables a more natural and human-like user experience and enhances productivity by leveraging its advanced capabilities.

Intent detection

Understand the patient's intention behind a message or request, enabling a relevant and accurate response.

Keyword extraction

Faster and more accurate responses enabled by identifying the key topics and keywords in a user's message.

Entity extraction

A custom response based on Carebot ability to extract and understand a piece of important information.

Sentiment analysis

An empathetic and relevant response based on the client's emotional state, tone, and attitude.

Question answering

A customized response to a client question in a conversational manner, using knowledgebase and ChatGPT.

Context recongition

A personalized and accurate response based on the client's intent, context and previous messages.

Integrated with top messengers

Connect with human receptionist via a preferred messenger.

Microsoft Teams

Connect with your patients and clients through Microsoft Teams and leverage its extended capabilities.

Slack

Set up a Carebot to interact with your clients via familiar Slack workspace.

Web Chat

Integrate a Carebot with a web chat channel to interact with clients directly from your webpage.

Direct Line

Use Direct Line to allow for real-time communication between the Carebot and preferred channel.

Automation and Integration

Zapier

Connect a Carebot with Zapier to streamline scheduling processes via various apps.

Booking

Streamline appointment scheduling with an online booking platform of your choice.

Website

Integrate a Carebot with a website to enable users to make bookings directly through the website.

Microsoft Bookings

Connect a Carebot with Microsoft Booking to effectively manage appointments with your clients.

Calendly

Integrate a Carebot with Calendly to ensure easy booking with no back-and-forth email exchanges.

Content

Present your content in a variety of type.

Text

Share text messages, allowing clients to ask questions, and receive answers in a familiar way.

Images

Display images, such as product images or infographics, to provide visual information to your clients.

Video

Share and play videos, providing clients with more engaging and interactive content.

Audio

Embed audio content providing clients with more options and flexibility to receive information.

Other

Enable other interactive features to enhance patients' experience.

Speech recognition

Enable a spoken language to provide a more natural conversational experience.

Voice synthesis

Enable a Carebot to produce spoken language based on text input.

Store and email conversations

Give your clients an option to easily access and review old interactions.

Interactive bot

Enable interactive experience by using interactive cards: images, buttons, other visual elements

Secure & Compliant

Carebot enables the highest levels of privacy and security standards.

We ensure your bot is secure and compliant

Implementing security features, advanced data encryption, threat detection, and adherence to industry compliance standards.

Design

A seamless and intuitive user experience, making communication with your patients engaging, personalized and human.

User Experience

Thought through for patients.

Design

Modern. Appealing. Customizible.

Use Cases

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Dental offices
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Vein clinics
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Medical Practices
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Healthcare Providers
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FAQ

  • What features does your Carebot solution offer?

    Carebot, the chatbot solution for medical practices, offers a range of features to make your work easier. This includes appointment booking, support for basic customer flow with automated responses to common questions, and integration with your preferred messenger and email platforms. We also offer customization options to meet specific requirements, ensuring that Carebots delivers top-notch customer service to your patients.


  • What are the pricing options available for a Carebot?

    We offer an easy and flexible pricing model. Our preconfigured chatbot has a subscription fee that can be paid monthly or yearly. Additional customization may require additional cost.  The good news is that you have access to a free demo to check how it fits your practice needs. 

  • Does your Carebot solution ensure information privacy?

    Carebot has been developed to meet the privacy and security requirements applicable to the healthcare industry. 


  • Can your Carebot replace in-person customer support?

    Carebot could be the primary communication channel between your patients and practices.  It can be the first point of contact for clinics, dental offices, medical practices, and other healthcare organizations. Depending on your practice setup, Carebot can be an effective extension or "virtual assistant" of your customer support team by facilitating: 

    • easy and fast access to essential information about your clinics, products, and services 
    • option to schedule an appointment 
    • accurate answers to commonly asked questions 24/7 
    • and more

  • How easy is it to set up and configure the Carebots?

    Our preconfigured Carebots can be quickly set up and configured for your clinic's use within a few days. If you require customization, the setup process may take longer. It's important to know your specific needs so we can provide you with an estimated timeline and budget.