Privacy Policy

Carebots.ai is committed to protecting your privacy. This policy outlines our practices concerning the collection, use, and disclosure of your information when you use our website and services.

1. About this policy

1.1 This policy explains what personal information we collect from you when you use our services or visit our website.

1.2 Carebots.AI is committed to being transparent about what we do with your personal information and meeting regulatory requirements.

2. Data collection

2.1 We collect several different types of information for various purposes to provide and improve our service to you, including:

Use our website
Use our services
Contact us

2.2 We may collect the following types of data:

Your name, email address, phone number, and other contact details are needed to conduct our service and details of which part of our offer is used. Your company’s name, website address, email address, and phone number are your company payment information. Usage data we collect includes pages of our service that you visit.

2.3 We will only keep your personal information for as long as needed to accomplish a particular purpose or meet a specific task.

3. Tracking & cookies data

3.1 A 'cookie' is a small piece of information placed on your computer when you visit certain websites. When we refer to 'cookies,' we also include other technologies with similar purposes, such as tags and identifiers.

3.2 When you first visit our site using a new browser or in private browsing mode, we will provide you with a cookie permission banner seeking your consent to use cookies as required by law. After accepting our cookie policy or clicking through to any part of the site, we will manage your visit using cookies.

3.3 We have no access to third-party cookies, and third-party organizations have no access to ours. Third-party organizations that place cookies, including your browser (such as Google), and third-party companies that pay for advertising and analytics services using this information will have their privacy policies.

4. Why do we collect your information?

We collect your personal information to enable us to:

We provide you with our services.
Meet our legal and regulatory obligations.

5. How do we collect this information?

5.1 We collect your personal information directly from our clients, e.g., when you contact us to receive our services, and from publicly available sources, e.g., social media and internet services.

5.2 We will always aim to keep your personal information up-to-date. However, if you believe we have made an error, please let us know, and we will rectify it as soon as possible. You may ask us to correct or remove any inaccurate information.

6. Keeping your data safe

We are committed to keeping all personal data secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed and to prevent it from being lost.

7. Use of data

Carebots.ai uses the collected data for various purposes:

To provide and maintain our service
To notify you about changes to our service
To provide customer support
To gather analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues

8. Disclosure of data

We may disclose your personal data in the belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Carebots.ai
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

9. Marketing

If you have consented to receive marketing information, you can opt-out anytime by clicking ‘Unsubscribe’ on any newsletter email or using our contact form.

10. Links to other websites

Our website might contain links to other websites of interest. Carebots.AI does not have control over these websites and so cannot be responsible for the protection/privacy of your personal information while visiting them.

11. Access to personal information

To request any personal information we may hold or for any questions about this policy, please use the contact form or write to

Carebots.AI
c/o Convergine Corp.,

7030 Woodbine Ave, Suite 500,
L3R 6G2, Markham, ON, Canada